Terms & Conditions

1.All work undertaken will be discussed and agreed prior to the start date and all work will be completed by CLEANER GARDENS LANCASHIRE unless otherwise agreed.

2. The estimate/original price for work includes all labour and green waste disposal if required.

3. Any additions and/or alterations to the original contract/quote shall be subject to written confirmation and additional payments may be required to cover the agreed changes.

4. The client shall provide clear access to the site and provide dry storage space for materials at all times during the works progress and during CLEANER GARDENS LANCASHIRE working hours. Our working hours are typically 8:00am-16:00pm.

5.CLEANER GARDENS LANCASHIRE is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.

7. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price.

8. The removal of dog/cat excrement or large amounts of litter from the site is the responsibility of the client.

9.CLEANER GARDENS LANCASHIRE will send an invoice to the client after each visit or end of month if there are multiple visits per month.

10. The client will be responsible for all full payments to CLEANER GARDENS LANCASHIRE .

11. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms.

12. Payment terms are due within 7 days from the invoice issue date. Payment methods accepted are CASH or by BACS (Internet bank transfer) only.

13. In the case of large grounds and gardens: a regular maintenance program will be agreed for the year.

14. CLEANER GARDENS LANCASHIRE are registered as upper tier waste carriers.

15. The term waste removal refers only to waste produced by CLEANER GARDENS LANCASHIRE . Where possible we encourage customers to have compost areas and/or green bins.

16. If the measurements given for the garden, by the client are incorrect, then any extra labour and/or materials will be noted and charged to the client.

17. We are not able to accept responsibility for the well-being and maintenance of living plant material, including turf, following practical substantial completion.

18. In regards to any landscaping work that involves digging – such as patios, artificial grass, drives or any other digging, nearby to trees, shrubs, flowers, plants etc we cannot be held responsible if roots are in the way and need to be cut to complete the work. If necessary we reserve the right to substitute any plant with another of equal value and growth/habitat/colour in accordance with the specification.

19. We accept no responsibility for works that have been carried out on land that is not under the ownership of the client and it is assumed that all planning laws or regulations have been applied before commencement of any works.

20. Severe weather conditions, including drought, may cause the delay of the start date of the contract. This will not affect the original, agreed price.

21. Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.

22. All materials surplus to the contract will remain the property of the contractor and will be removed from site upon completion.

23. The contract contains the entire understanding and agreement between the parties with respect to the work and supersedes all prior or contemporaneous written and oral agreements and understandings with respect to the subject matter hereof. No oral promises or agreements are a part of this contract.

23. We will be entitled to suspend performance of, or terminate the contract if the client fails to pay any sum due to us, in accordance with the payment terms, or is in breach of these terms, or becomes bankrupt, in which case we shall be entitled to payment for all the work carried out and for all goods supplied to the date of the termination or suspension of the contract, and to retain any deposit or interim payment made towards this.

24. Maintenance is not included in one off contracts unless specified. Please let us know if you would like a separate quote for regular maintenance.

25. We shall not be liable for any defects arising from the clients own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client.

26. Cancellation of work not received within 3 working days of scheduled start of work will be subject to a charge of 15{4624a1b590ce7ba401ee7a7fb4d422c6c5d044b1f002e8ad51b5594b2b286bbd} of the quoted price. If the original price included a materials payment, this amount will be non-refundable as materials would have already been purchased.

27. If you accept the proposal we reserve the right to use photographs of the garden (before, during and after construction) in promotional material. Such promotional material will not include any personal information.

28. Errors and omissions excepted.

A deposit must be placed upon acceptance of a contract with CLEANER GARDENS LANCASHIRE. All materials cost must be paid three days prior to the agreed start date. Half way through completion of the contract, 50% of the total balance of labour costs must be paid. Upon completion of the contract then the remaining 50% labour costs must be paid.